Cursor disappears (only) over the italic texts (on PC)

Anonymous
2017-08-30T00:49:56+00:00

The problem occurs under any front and any zoom I am using. 

I just updated Office 365 to the latest version (1701) before posting this question and the problem still remains

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-04-04T10:18:07+00:00

    I'm absolutely amazed this problem still persists. I'm using a Microsoft surface with up-to-date OS/ drivers and 365 up-to-date Word.

    How do bugs like this persist with Microsoft hardware running a Microsoft software program on a Microsoft OS? For the costs involved this it totally unacceptable.

    Oh and Microsoft - maybe have a crack at the million display scaling problems too. Sticking a great display into a Surface Pro/ Book is pointless if it doesn't play nice with external displays, which are still essentially mandatory for real business use and still typically 1920 x 180 (i.e. lower resolution than the native resolution of the Surface).

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  2. Anonymous
    2018-04-04T10:26:24+00:00

    Temp fix:

    • Near the bottom right corner of the Word window (I'm running Version 1803 Build 9126.2116), click "Display Settings"
    • Select "Optimise for compatibility
    • Restart

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  3. Anonymous
    2018-04-19T11:50:12+00:00

    The problem seems to be connected to "ClearType" when I turn ClearType of, the problem stops, but the screen text look really coarse. Have you found another fix?

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  4. Anonymous
    2018-04-24T22:50:27+00:00

    I also have had this issue appear repeatedly over the past few months. I am currently working off a laptop with a second monitor connected. When dragging the microsoft word window to the second monitor i notice the cursor disappears over the italic text, however, when i drag the window back to my laptop monitor, the issue is no longer present. 

    My laptop screen resolution is 3840x2160 while the external monitor is 1920x1080. 

    I also notice that by restarting all microsoft office programs the issue temporarily disappears. Hopefully this information helps find a solution to this problem which appears to date back to 2013.

    edit: typo

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  5. Anonymous
    2018-05-14T19:06:34+00:00

    I found a temporary solution that doesn't fix the problem but definitely makes it more tolerable while we wait for Microsoft to address that it's an issue on their part. 

    Prior to needing to need to move the cursor to a specific area in italicized text, just quickly press Ctrl+A to highlight everything in the document. This will at least allow you to be able to see where the cursor is temporarily.

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