Cursor disappears (only) over the italic texts (on PC)

Anonymous
2017-08-30T00:49:56+00:00

The problem occurs under any front and any zoom I am using. 

I just updated Office 365 to the latest version (1701) before posting this question and the problem still remains

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-09-18T18:33:55+00:00

    Hi Steven,

    We noticed the post has been inactive for 48 hours now. We'd like to make sure if you still need assistance regarding this issue.

    If the previous recommendation resolved your issue, we encourage you to inform the Community by marking the post as an answer or by clicking on Helpful.

    Let us know if you need further assistance.

    Was this answer helpful?

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  2. Anonymous
    2017-09-20T14:15:32+00:00

    Hi Steven,

    We noticed the post has been inactive for 48 hours now. We'd like to make sure if you still need assistance regarding this issue.

    If the previous recommendation resolved your issue, we encourage you to inform the Community by marking the post as an answer or by clicking on Helpful.

    Let us know if you need further assistance.

    I would find it useful to see a solution as I have encountered the same problem myself.

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    7 people found this answer helpful.
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  3. Anonymous
    2017-09-21T01:52:26+00:00

    I indeed have updated!

    The problem remains.

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    1 person found this answer helpful.
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  4. Anonymous
    2017-09-23T17:59:24+00:00

    Hi Steven,

    Try performing a clean boot to eliminate any software conflicts that might have occurred after installing an update. Click on this link for more information on how to perform a clean boot on Windows 10.  

    Note: Refer to How to reset the computer to start normally after clean boot troubleshooting section to know more information on how to start your computer in normal mode after the clean boot process.

    Let us know if you need further assistance.

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  5. Anonymous
    2017-10-09T20:48:17+00:00

    I'm having the exact same issue.  Mouse cursor disappears when mousing over italic text.  All fonts, all zooms.  Happening on both my windows machines, each with build 1708.  None of what you have suggested above changes the problem.

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