Cursor disappears (only) over the italic texts (on PC)

Anonymous
2017-08-30T00:49:56+00:00

The problem occurs under any front and any zoom I am using. 

I just updated Office 365 to the latest version (1701) before posting this question and the problem still remains

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-09-18T18:33:55+00:00

    Hi Steven,

    We noticed the post has been inactive for 48 hours now. We'd like to make sure if you still need assistance regarding this issue.

    If the previous recommendation resolved your issue, we encourage you to inform the Community by marking the post as an answer or by clicking on Helpful.

    Let us know if you need further assistance.

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  2. Anonymous
    2017-09-14T17:54:56+00:00

    Hi Steven,

    In your previous post, you've mentioned that you just updated Office 365 to the latest version which is 1701. There's a difference between the latest version and latest update. You can get the latest version by upgrading a program. Upgrade means uninstalling the existing file and installing a new one. While Update means applying changes and new patches to the existing file on your machine.

    We recommend following the steps above given by Lawrence Lib to install the latest update on your device.

    Get back to us with the outcome so we can help you out further.

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  3. Anonymous
    2017-09-11T05:14:06+00:00

    Have you even read my original post? I'm using the latest version.

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    5 people found this answer helpful.
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  4. Anonymous
    2017-09-06T21:13:15+00:00

    Hi Steven,

    We understand that you're having issues with the cursor on your Word 2016. Since you mentioned that repairing the Office didn't work, we recommend that you install the latest Office update as this can resolve the issue.

    We are eager on getting this resolved for you, we will wait for your feedback.

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  5. Anonymous
    2017-09-06T04:11:41+00:00

    First of all, Windows has changed Programs and Features to Apps and Features, and Change to Modify.

    Second of all, the repair does not work at all and the problem remains.

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    7 people found this answer helpful.
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