MS Office Jumping Shaking jogging while scrolling or changing panes on external monitor

Anonymous
2017-07-24T16:01:28+00:00

Hi All, 

Im running W10 with 365 office pro 

lenovo X1 Carbon notebook

when editing word documents on an external monitor, the document tends to jump around horizontally while scrolling or editing 

its a very quick, momentary motion, but enough that it is quite nauseating to look at for extended periods of time. 

interesting thing is,  i only see this behaviour while the document is on the external monitor, not when it is on the laptop monitor 

is it some interaction between word and the video driver? 

i only see this on MS word

there is a potentially related phenomena with excel where the excel pane flickers / freezes until the monitor is unplugged or excel rebooted that occurs when dragging a pane between monitors. 

any thoughts would be 

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Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-12-05T07:29:17+00:00

    Had the same issue where my word document would shake when I was on an external monitor through a laptop expansion dock (HP Thunderbolt), after searching around and finding this fix for turning off animated controls the problem is fixed.

    Control panel > System and security > System > Advanced system settings (in upper-left side) > Advanced tab > Settings in Performance box > Visual effects:

    Here please disable Animate controls and elements inside windows

    Thank You it works!

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  2. Anonymous
    2017-12-07T18:50:00+00:00

    That worked indeed

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  3. Anonymous
    2017-12-08T00:36:44+00:00

    Thank you, my sanity has been restored, there is a God.  Microsoft, please FIX THIS BUG.

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  4. Anonymous
    2017-12-08T19:43:07+00:00

    Yes, finally.  This was driving me crazy. This was the only thing that worked.

    Thank you,

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  5. Anonymous
    2017-12-11T21:33:03+00:00

    Hi,

    I am on my laptop (HP Envy 15t) not on external desktop, I just updated my office yesterday and it started shaking more than ever before. Please help, it is very uncomfortable. Thank you.

    Regards,

    Krutarth Patel

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