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Hi All,
Im running W10 with 365 office pro
lenovo X1 Carbon notebook
when editing word documents on an external monitor, the document tends to jump around horizontally while scrolling or editing
its a very quick, momentary motion, but enough that it is quite nauseating to look at for extended periods of time.
interesting thing is, i only see this behaviour while the document is on the external monitor, not when it is on the laptop monitor
is it some interaction between word and the video driver?
i only see this on MS word
there is a potentially related phenomena with excel where the excel pane flickers / freezes until the monitor is unplugged or excel rebooted that occurs when dragging a pane between monitors.
any thoughts would be
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A family of Microsoft word processing software products for creating web, email, and print documents.
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I did the OffCat scan and it said my Word was out of date (strange, since I have it set to automatic updates). So I manually updated the Word and the jumping around has stopped....for now.
I just started having this problem about an hour ago. I have tried all of the above suggested solutions. The only thing that seems to work is to set the display to "duplicate displays" instead of "extend displays". That pretty much defeats the purpose of having another monitor.
Incidentally, about a week ago I started having a problem with Excel when I moved the display between screens when I had more than one file open. The displayed workbook starts vibrating and freezes up. It seems like this is likely related.
Hi - this solved the problem for me, when it started randomly after I ran routine updates.
In case it helps anyone else, I only needed to do the first step (under the Monitor tab, changed screen refresh rate from 64 hertz to 48 hertz) and that did the trick.
I'm having the same problem on an external monitor, but only as of the last week. I was running the same setup for months without an issue prior to this.
Will try the aforementioned fixes.
I have the same problem. It occurs on a Lenovo X1 Carbon Gen 4 both when (A) running two monitors off a Lenovo docking station and (B) running two monitors natively, one off the X1 HDMI port and one off the X1 MiniDisplayPort. With the docking station one monitor is always stable and the other "jiggles" annoyingly WORD. With the two video cables off the laptop, both monitors may show "jiggly" annoying WORD.
In all cases Word jumps left and right a half inch erratically. Running Win10 and no outstanding updates available to any drivers or OFFICE or WINDOWS. The BIOS has been updated several times by Lenovo software.