MS Office Jumping Shaking jogging while scrolling or changing panes on external monitor

Anonymous
2017-07-24T16:01:28+00:00

Hi All, 

Im running W10 with 365 office pro 

lenovo X1 Carbon notebook

when editing word documents on an external monitor, the document tends to jump around horizontally while scrolling or editing 

its a very quick, momentary motion, but enough that it is quite nauseating to look at for extended periods of time. 

interesting thing is,  i only see this behaviour while the document is on the external monitor, not when it is on the laptop monitor 

is it some interaction between word and the video driver? 

i only see this on MS word

there is a potentially related phenomena with excel where the excel pane flickers / freezes until the monitor is unplugged or excel rebooted that occurs when dragging a pane between monitors. 

any thoughts would be 

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Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-03-13T10:54:41+00:00

    I had the same issue. After reading some of the posts below I tried disabling the developer tab from the customized ribbon (which I had added just before the problem started) and it solved the issue.

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  2. Anonymous
    2018-02-20T09:13:55+00:00

    Fantastic! Have been suffering this problem for too long - thank you

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  3. Anonymous
    2018-01-09T17:14:36+00:00

    Further to my previous post, I subsequently tried turning off the animations within Windows as per Mateoli's recommendation. This worked, and has enabled me to set the text size back to 100%.

    I notice now that the only thing flickering is the little Paste options popup that is shown when you use Copy/Paste. This is easily dismissed by pressing the Esc key. I remember that often when closing a Word document that the otherwise blank window would be spattered with dozens of copies of this popup. Often things would be fine until some time into editing a document, when the jerking would start - perhaps it was when this popup first appeared, I can't say for certain. I only mention this in case it is helpful to developers in tracing and fixing the issue.

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  4. Anonymous
    2017-12-22T04:05:47+00:00

    Thanks so much, I had this problem and the fix worked immediately.

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  5. Anonymous
    2017-12-18T12:12:06+00:00

    Thanks so much! 

    This seems to have finally worked for me.

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