Large Word Document spontaneously gains pages or loses words.

Anonymous
2018-03-02T21:38:27+00:00

When I transfered a large Word 2010 Doc to my new computer (into Word 2016) from the cloud, 1500 words disappeared. Nobody could figure out why or which words were missing.

Now that same file (Word 2016) has spontaneously added 10 pages (it went from 469 to 479 pages), but there are no blank pages and the page format and word count haven't changed. Can anyone tell me what could have happened?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-03-04T16:14:41+00:00

    I went back to a version I know was 469 pages to compare the last lines manually and it's now 488 pages!! Did something happen with an MS update to cause this??

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  2. Anonymous
    2018-03-04T15:12:53+00:00

    Susanne, 

    I'm scrolling through the doc using the Compare tool, which is really slow. Is there any way to have the page numbers show up?

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  3. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2018-03-04T12:55:48+00:00

    Of course, they're full pages. But is the last line of text on each page the same?

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  4. Anonymous
    2018-03-04T06:05:48+00:00

    Thank you, Doug. The Compare tool is extremely useful.

    Unfortunately, it didn't reveal anything that would account for the doc growing 10 additional pages. In fact, it confirmed that nearly all the changes made to the doc were deletions.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-03-04T04:58:51+00:00

    You can compare the files by using the Compare facility on the Review tab of the ribbon.

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