Large Word Document spontaneously gains pages or loses words.

Anonymous
2018-03-02T21:38:27+00:00

When I transfered a large Word 2010 Doc to my new computer (into Word 2016) from the cloud, 1500 words disappeared. Nobody could figure out why or which words were missing.

Now that same file (Word 2016) has spontaneously added 10 pages (it went from 469 to 479 pages), but there are no blank pages and the page format and word count haven't changed. Can anyone tell me what could have happened?

Microsoft 365 and Office | Word | For home | Windows

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  1. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2018-03-03T22:04:10+00:00

    No, 2013 is not on this computer. I see an option for 2003, so I MIGHT be able to save it in 2003 and then try opening it that way. Would that work for what you're trying to figure out?

    Not really. You noticed the change in statistics when you moved from Word 2013 to 2016 but you have not identified any content that changed.

    Perhaps you have a friend who has Word 2013?

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  2. Anonymous
    2018-03-03T21:19:55+00:00

    No, 2013 is not on this computer. I see an option for 2003, so I MIGHT be able to save it in 2003 and then try opening it that way. Would that work for what you're trying to figure out?

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  3. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2018-03-03T19:42:03+00:00

    Just a thought...

    Is it  possible for you to open your document in Word 2013?

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  4. Anonymous
    2018-03-03T17:40:34+00:00

    Suzanne,

    That's a good thought, but there are no page breaks. I also examined the entire document for blank pages, but there aren't any. Nothing changed except the word count.

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  5. Anonymous
    2018-03-03T17:37:38+00:00

    That's the problem-I have no idea what's on the 10 extra pages, I just know there's 10 extra pages in the file based on the word count.

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