A family of Microsoft word processing software products for creating web, email, and print documents.
Same Problem
iPad Mini 4
IOS 11.3
Word 2.11.1
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I am currently having some issues between dropbox and the Word app on my iPad. I will be typing in a document in the Word app and suddenly get an error message saying the app has saved my changes but can't upload them to Dropbox. When I check, the WiFi signal is strong and there is no obvious connection problem. In the directory the file shows "Upload Pending" under it and has an exclaimation point with a triangle around it. This happens multiple times daily, and happens to files in multiple folders. I have to save the file again with a new file name each time it happens because it won't over-write or delete the old file. Once the new file is saved, the old file never syncs and shows no yellow triange or green check icon. If I try to delete the old file I get an error message saying that the file cannot be deleted now and to try again later. I have tried deleting and re-installing both apps multiple times and restarting device to no avail. I checked Dropbox trouble shooting and they said it was a Microsoft problem, not their end. I use these programs to take, save, and organize my class notes so getting this fixed is vital with exams coming up...thanks for your help.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Same Problem
iPad Mini 4
IOS 11.3
Word 2.11.1
Just updated to IOS 11.3 (15E216) and so far it seems to be working. Time will tell.
I updated. Same problem. Same unwillingness for MS to try to fix the problem. Can you mahbe give us an update? Its not as if we are paying customers.
I just reported every response from a Microsoft employee in this thread as abuse. Maybe they'll pull their heads out of their asses and show back up to resolve the issue.
I have been working the same issue via Microsoft and Dropbox support. Microsoft claims it is a Dropbox issue, which may be true as Dropbox support informed me March 30th that ‘We’re aware of this bug and are working to fix it’, and to keep an eye out for the next update. My problem was with all Office Apps using dropbox on an up-to-date iPad Pro.