Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-02-01T04:45:37+00:00

    Exact same issue on a Microsoft Surface Pro 3.

    Windows 10 Version 1709 (OS Build 16299.192)

    Microsoft Office Professional Plus 2010 Version 14.0.7015.1000 (Installed 1/23/2018)

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  2. Anonymous
    2018-02-01T13:11:13+00:00

    Problem still persists after latest Windows update:

    January 31, 2018—KB4058258 (OS Build 16299.214)

    **Applies to:**Windows 10 version 1709

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  3. Anonymous
    2018-02-02T16:05:41+00:00

    Have exactly the same problem with Office 2010 on Microsoft Surface Pro 4. Started sometime late Dec 2017 or early Jan 2018. Tried a few fix's but nothing has worked. Only a problem with Excel, not Word/Powerpoint or any other application.

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  4. Anonymous
    2018-02-02T16:47:22+00:00

    Same issue for me for the last week or so:

    Acer Aspire E 15 Start

    Windows 10 Version 1709 (OS Build 16299.125)

    Office 2010 Version 14.0.7015.1000

    Eagerly awaiting a magic fix!

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  5. Anonymous
    2018-02-02T17:22:58+00:00

    Same issue.  

    Surface Pro 3

    Windows 10 version 1709

    Office 2010 Version 14.0.7015.1000

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