Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-01-30T04:32:29+00:00

    Microsoft Windows Version 1709 (OS Build 16299.192)

    Microsoft Office Professional 2010 14.0.7015.1000

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  2. Anonymous
    2018-01-30T07:41:38+00:00

    Same problem

    ASUS UX360CA

    Win 10

    Excel 2010

    SOLVED

    Uninstalling Microsoft Windows Security Update (KB4054517)

    I've fonud this solution at this link

    http://www.surfaceforums.net/threads/touchpad-issue-after-latest-surface-update.22987/

    How do I find that update? It is not in my Windows update list in the Control Panel.

    Thanks for the info but couldn't find that update on my system.

    Settings/Update & Security/Windows Update/Update History/Uninstall and Update

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  3. Anonymous
    2018-01-30T08:35:32+00:00

    Dear All

    My Dell's laptop has a same problem of two fingers for scrolling in Excel, but i couldn't find the update KB4054517 in Windows Update of Win10. 

    Thanks for any sharing for this issue.

    B.Rgds

    Raymond Choi

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  4. Anonymous
    2018-01-30T20:48:32+00:00

    I also have this problem ...

    Dell XPS 15, Office 13... scrolling works everywhere except in excel .

    Windows 10 Home

    Version 1709

    Build 16299.125

    Office Build 17.8830.7600.0

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  5. Anonymous
    2018-01-31T19:30:02+00:00

    I have this problem on a Dell Inspiron 15. 

    Windows 10:

    Version 1709 (OS Build 16299.192)

    Microsoft Office Home and Student 2010

    Version 14.0.7015.1000

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