Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-02-20T16:52:05+00:00

    I have the same issue with my Dell XPS (2 in 1) 13". Finger scrolling works fine on any program (MS Word, MS PowerPoint, AI) except on MS Excel 2013. I cannot finger scroll up down right or left.

    However, when I connect a remote mouse to my laptop I can wheel scroll fine on MS Excel 2013 and any other.

    I hope you can get this problem solved as soon as possible

    Regards

    Pablo

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  2. Anonymous
    2018-02-20T01:21:12+00:00

    I have exactly the same problem. Hope U find a solution. X 2

    I have been waiting for the solution for a long time ago.

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  3. Anonymous
    2018-02-19T18:20:23+00:00

    I am certain it is an update problem.

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  4. Anonymous
    2018-02-19T18:13:31+00:00

    I have exactly the same problem. Hope U find a solution.

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  5. Anonymous
    2018-02-16T11:01:44+00:00

    Can't wait - it's driving me (us!) insane. 

    How can I subscribe to this thread to be notified of future fix?

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