Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-03-06T08:08:32+00:00

    Didnt work for me.

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  2. Anonymous
    2018-03-01T18:04:50+00:00

    Hello,

    We have identified the root cause of the problem and have a fix and are working on integrating that fix into an update to Windows. I don't have an ETA yet as to when the fix will be available, but it is in-progress.

    -Mike

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  3. Anonymous
    2018-02-28T15:33:28+00:00

    me too.  HP Z Workstation 

    Win 10 version. 1709 OS Build 16299.248

    MS Office Pro 2010    version: 14.0.7015.1000

    still no fix for this? MS Office Pro is expensive - Excel 2010 is a good stable programme. MS should work harder at finding a fix when a basic functionality loss renders a laptop unusable without a mouse! Excel users are not really mouse people.

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  4. Anonymous
    2018-02-28T12:40:02+00:00

    Same Issue: 2 Finger Vertical Scrolling Not Working in Excel

    Dell XPS 13 (9343) 64 bit

    WINDOWS 10

    Version 1709 (OS BUILD 16299.248)

    Office 2010 Version 14.0.7015.1000

    Please keep me posted on a fix! Thank you! :)

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  5. Anonymous
    2018-02-26T05:37:26+00:00

    M$ will answer you the questions about licensing as quick as possible.

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