Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

119 answers

Sort by: Newest
  1. Anonymous
    2018-03-24T16:15:09+00:00

    I'm glad those recent updates fixed the 2 finger scrolling issue that a December update to Windows had caused. But note said that it did not work properly for my system.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-03-24T16:02:14+00:00

    I downloaded two updates this morning. Don't know which one fixed it but the note before mine gave the number of the update he said fixed it. Scrolling up and down in Excel 2010...hooray!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-03-24T15:59:39+00:00

    It works!!! Thank you, Microsoft. 

    What did you do to work?

    It doesn't work for me yet.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-03-24T15:42:18+00:00

    It works!!! Thank you, Microsoft.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-03-23T16:03:20+00:00

    Excel 2010 Home and Student ver 14.0.7194.5000 (32 bit) will not 2 finger scroll using the touch pad on my Dell Insperion 5559 Intel i7 6500 cpu 2.5GHz with 2.6 GHz drive one Terabyte,  running  Windows 10 home 64-bit.

    The Update downloaded on

    March 22, 2018—KB4089848 (OS Build 16299.334)

    Did make a change, but now pinch technique on touch pad causes scroll up and down of the sheet by pinching in and out, but 2 finger scrolling now changes the zoom factor of the sheet in and out by 2 finger movement in the up and down direction.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments