Touchpad scroll not working with Excel 2010

Anonymous
2017-12-26T10:59:44+00:00

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-01-30T01:03:21+00:00

    Same issue here with Dell Inspiron 15, 5000 Series

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  2. Anonymous
    2018-01-28T15:40:08+00:00

    Hi

    Same issue here

    Windows 10 Version 1709, Build 16299.192

    Office 2010 Version: 14.0.7192.5000 (64-bit)

    Rgds

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  3. Anonymous
    2018-01-27T23:29:17+00:00

    In Windows Update/Show Histrory of installed update/uninstall update

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  4. Anonymous
    2018-01-26T17:23:23+00:00

    Exact same issue here:

    Windows 10 Version 1709, Build 16299.192

    Office 2010 Version 14..0.7015.111

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  5. Anonymous
    2018-01-26T17:16:54+00:00

    Exact same issue.

    Windows 10 Version 1709, Build 16299.192

    Office 2010 Version 14.0.7015.1000

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