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Good day all,
I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.
I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.
Following some online advice I ran a fix which didn't fix it.
I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.
Btw, this is happening for all excel files whether they have freeze panes or not.
Any thoughts or help would be much appreciated.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, Feb 11 2018 and same issue, new laptop everything works with two finger scroll except excel!!!
Tried the update and it said there was one for 32 bit but didn't fix the problem so I am still stuck with it. Any suggestions?
Unfortunately Office 2016 doesn't work as smooth as Office 2010 on some of the sheets I work with, so prefer a solution for Office 2010
I just upgraded to 2016 and there is no problem now.
Yay! Free upgrades for the ones with the problems?
I just upgraded to 2016 and there is no problem now.
Yes, it solved my issue three times now. When I uninstall this update, I simply reboot the notebook and vóila, the vertical scroll is working fine again. The problem is, Windows keeps re-installing this update, and the problem returns, so by the time I temporarily gave up and I am just using the mouse scroll instead, in Excel.
Thanks for the feedback, if I may be useful with any other question, just ask