Touchpad scroll not working with Excel 2010

Anonymous

Good day all,

I have an Acer Aspire ES 15 running 64bit Windows 10 and Office 2010 Professional.

I've just built this machine from new and the only application or situation where 2 fingered scrolling on the touchpad doesn't work is Excel 2010.

Following some online advice I ran a fix which didn't fix it.

I also uninstalled Office 2010. That's when I found out Office 365 was pre-installed. I uninstalled that as well. I have now performed a fresh install of Office 2010 and still have the same problem with Excel 2010 only.

Btw, this is happening for all excel files whether they have freeze panes or not.

Any thoughts or help would be much appreciated.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

119 answers

Anonymous

2018-02-14T07:37:34+00:00

How you get the Free upgrades?
Was this answer helpful?

0 comments No comments
Anonymous

2018-02-11T03:22:47+00:00

Yes, Feb 11 2018 and same issue, new laptop everything works with two finger scroll except excel!!!

Tried the update and it said there was one for 32 bit but didn't fix the problem so I am still stuck with it. Any suggestions?
Was this answer helpful?

0 comments No comments
Anonymous

2018-02-08T23:46:05+00:00

Unfortunately Office 2016 doesn't work as smooth as Office 2010 on some of the sheets I work with, so prefer a solution for Office 2010
Was this answer helpful?

0 comments No comments
Anonymous

2018-02-07T17:48:18+00:00

I just upgraded to 2016 and there is no problem now.

Yay! Free upgrades for the ones with the problems?
Was this answer helpful?

0 comments No comments
Anonymous

2018-02-07T13:53:56+00:00

I just upgraded to 2016 and there is no problem now.
Was this answer helpful?

0 comments No comments