OneNote is not responding to typing

Anonymous
2017-06-21T13:14:52+00:00

Hey Guys,

Having an issue with OneNote for Mac at the moment where the keyboard stops working on OneNote and I cannot type anything until I restart the program.

Super annoying to keep restarting and every other application on my Mac works fine. I think it is a problem associated with the latest OneNote update.

My OneNote version is 15.35.1 (170616)

please let me know how to fix this?

Microsoft 365 and Office | OneNote | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-08-28T02:52:14+00:00

Hi Jim and Mandrews0,

Office Insider is a preview program for consumer Office 365 subscribers, which is why you do not see it if you install OneNote via the Mac App Store.

For those who still have the issue on 15.38, please share the reproduce steps to help find the root cause if you do have one.

For those who can't update to 15.38, please wait until it is generally available to try it out.

As the thread is attracting a lot of spam, I will be locking the thread from further replies. If you have a solid reproduce steps to share, please create a new thread and we will respond in a timely manner.

Regards,

Sheen

[Updated by Sheen V. Ali MSFT, 29 Aug 2017, 5.57 AM (UTC)]

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  1. Anonymous
    2017-07-13T00:47:10+00:00

    Did this solve the problem? I am having the same issue and it is very frustrating. Almost makes OneNote unusable.

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  2. Anonymous
    2017-07-13T04:08:03+00:00

    Hello mandrews,

    We did just release an update to Mac OneNote which should have this fixed.

    Reply to this thread, if you're still seeing this issue.

    Thanks,

    Chris

    OneNote team

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  3. Anonymous
    2017-07-13T14:05:58+00:00

    Hi Chris,

    Thanks for the fast reply.

    I just did a Manual Update and the only program that updated was Outlook.

    My version of OneNote is 15.36. Is that the latest version?

    Thanks

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  4. Anonymous
    2017-07-13T15:44:11+00:00

    Yes, 15.36 is the latest released build, unless you're on the insiders program.

    If you go to the OneNote menu and select About OneNote, it should be build 170702.

    It was released over the weekend.

    Thanks,

    Chris

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