OneNote is not responding to typing

Anonymous
2017-06-21T13:14:52+00:00

Hey Guys,

Having an issue with OneNote for Mac at the moment where the keyboard stops working on OneNote and I cannot type anything until I restart the program.

Super annoying to keep restarting and every other application on my Mac works fine. I think it is a problem associated with the latest OneNote update.

My OneNote version is 15.35.1 (170616)

please let me know how to fix this?

Microsoft 365 and Office | OneNote | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-08-28T02:52:14+00:00

Hi Jim and Mandrews0,

Office Insider is a preview program for consumer Office 365 subscribers, which is why you do not see it if you install OneNote via the Mac App Store.

For those who still have the issue on 15.38, please share the reproduce steps to help find the root cause if you do have one.

For those who can't update to 15.38, please wait until it is generally available to try it out.

As the thread is attracting a lot of spam, I will be locking the thread from further replies. If you have a solid reproduce steps to share, please create a new thread and we will respond in a timely manner.

Regards,

Sheen

[Updated by Sheen V. Ali MSFT, 29 Aug 2017, 5.57 AM (UTC)]

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  3. Anonymous
    2017-08-01T05:59:27+00:00

    Hi Chris

    I'm also seeing this problem.

    MacOS 10.12.6

    OneNote 15.36 (170702) - Office 365 Sub

    I had the problem before, but then it appeared to be fixed when I upgraded to 170702. However today I am once again seeing an inability to edit my notes. Seems to occur occasionally after I paste in text to my note.

    Only recent significant change to my system in the last two days is an update from MacOS 10.12.5 to 10.12.6.

    Please advise on a solution or if I can provide further data.

    Thanks,

    Bernard

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  4. Anonymous
    2017-07-31T05:11:50+00:00

    I have updates but still constantly freezing. Other people seem to have same problem and routine answers of updating your updates doesn't really fix the problem

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