Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-09-21T14:34:57+00:00

    "Please try logging out your account, closing the notebook, and then logging in, check whether the error message persists." Also did not work for me. When I try to close the notebook, it takes forever to sync (10+minutes) then crashes and says it is unable to sync and if i close the notebook, I will lose my changes.

    Please Help.

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  2. Anonymous
    2017-09-21T15:39:56+00:00

    This did not work for me!

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  3. Anonymous
    2017-09-21T17:27:58+00:00

    Last night, everything was fine. This morning I tried to sync my notebooks on the downloaded version of one note in class and kept getting this error message.

    I tried:

    1. closing the notebook, logging out, then logging back in
    2. copying the pages to new sections
    3. moving the pages to new sections

    Note: I can open the notebook in the browser version of one note, but cannot view any changes (because they didn't sync from my computer).

    Please help, I have an exam on monday and NEED my notes.

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  4. Anonymous
    2017-09-21T19:55:38+00:00

    Hi all,

    To move forward, we need to confirm the following information so we can clarify your situation.

    1. Please provide the screenshot of the error message.
    2. The version of the OneNote, you can check it in OneNote > About OneNote and please send the screenshot of it.
    3. The version of the Mac OS.
    4. Does the problem happen to all the notebooks you have or just one notebook?

    5.Is the notebook stored in Personal OneDrive or OneDrive for Business?

    Regards,

    Tisky

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