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I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:
Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed
Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed
So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello --
We have posted a self-help article that may help you solve this problem. It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote". Here is the link to the article.
Denise
OneNote Team
Horace8, sorry to hear that you are getting that error once again.
Have you tried using the very latest version, 15.40?
Another thing to consider seriously is using the Online version of OneNote. It can open all your notebooks and apparently does not suffer from any sync issues. The experience is surprisingly good.
I used it for a few weeks back when I had a lot of errors, it actually wasn't that bad!
same problem; several times a day, one or more notebooks won't sync
tonight I deleted online a particular notebook because it wouldn't sync, created a new one in desktop onenote; as soon as it was created, with no sections or pages, it tried to sync and did so successfully; then 2 seconds later I did a manual sync, and it failed with 15.40 Error code: 0xE0000007
ppwp
I have the same problem affecting my Mac and iPad and iPhone. This began on or about Nov 24, 2017. I accomplished a successful sync on Nov. 23.
I also often run into this issue, but closing the notebook, signing out, signing back in, and re-opening the notebook seems to make it work again for at least a little while.