Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-11-15T01:40:11+00:00

    Wow, MS sure likes to keep us in the dark.  All they can give us is that they "updated the application with optimizations".  Such clarity!!

    Trying 15.4 now.  It'll take a few days if not a couple of weeks to see if there's a fix that will last.  Last update I was error-free for a couple of weeks, then the old same error came back.

    So, we shall see.

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  2. Anonymous
    2017-11-15T20:49:02+00:00

    Wow, MS sure likes to keep us in the dark.  All they can give us is that they "updated the application with optimizations".  Such clarity!!

    Trying 15.4 now.  It'll take a few days if not a couple of weeks to see if there's a fix that will last.  Last update I was error-free for a couple of weeks, then the old same error came back.

    So, we shall see.

    I've got it on my work laptop now, still having issues. Even better, I created a new notebook with one section (Test Section), and one page (Test). It won't sync even this tiny notebook.  

    13" MacBook Pro (Retina, 13" Early 2015)

    16GB RAM.

    Mac OS X Sierra 10.12.6

    OneNote 15.40

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  3. Anonymous
    2017-11-17T07:11:45+00:00

    I had the same error on my iphone. but noticed the error is only affecting my password protected section. So i copied this section to a new section on the same notebook (on my PC) and later i got prompted to enter the password for the new copied section. Then i could view all the pages. I could also create new ones and it synced back to OneNote on my pc.

    I guess you could try this workaround?

    The other thing i did prior to this was - remove/delete the OneNote app altogether from my iphone.

    All the best

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  4. Anonymous
    2017-11-17T23:15:40+00:00

    The notebook that I'm having trouble with does not have any password protected pages at all. I've tried copying the sections to another notebook with no luck. I have also tried uninstalling and reinstalling OneNote without any success. Sadly, I think this may be the end of OneNote for me until this issue is addressed.

    If it takes too long, then I may end up switching to a different application for my note taking. Too bad, since I quite like OneNote.

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