Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-10-06T16:35:33+00:00

    Do you know what the version or build number with the fix is in Insider Fast?  I may test it and wanted to make sure that I’m testing with the build that has the fix.  Thank you!

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  2. Anonymous
    2017-10-06T18:34:45+00:00

    to Jim Gordon

    ***"***Microsoft is testing a fix in the pre-beta open testing program "

    Jim, Thank you for responding!  Good to know a fix is being worked on!  Really appreciated!

    Peter

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  3. Anonymous
    2017-10-11T12:10:39+00:00

    Has anyone tested the 15.39.0 (Build 17101000) update that was released yesterday to see if it resolves the OneNote sync issue with OneDrive?  Unfortunately the release notes list nothing under feature updates or security updates for OneNote whereas they do for Word, Excel, etc.

    Release notes for Office 2016 for Mac

    It looks like this new public release is newer than what is in the Insider Fast ring (15.39 (170919).  OneNote 2016 for Mac – Release notes for Insider Fast builds.

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  4. Anonymous
    2017-10-11T12:43:31+00:00

    Update after some time finally worked. I signed out back in and kept pushing comand S and it finally went.

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