Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-11-15T01:40:11+00:00

    Wow, MS sure likes to keep us in the dark.  All they can give us is that they "updated the application with optimizations".  Such clarity!!

    Trying 15.4 now.  It'll take a few days if not a couple of weeks to see if there's a fix that will last.  Last update I was error-free for a couple of weeks, then the old same error came back.

    So, we shall see.

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  2. Anonymous
    2017-11-15T01:08:26+00:00

    Has anyone tried the 15.40.0 onenote update? Does it fix this annoying error 7?

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  3. Anonymous
    2017-11-14T12:53:25+00:00

    Thank you Microsoft that you do not want to add option to do local backup in Onenote for Mac. I lost all data when closed and opened not synchronised pages.

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  4. Anonymous
    2017-11-14T00:51:20+00:00

    Thanks you for the information about the self-help article.  We have updated it based on your information.

    Denise

    OneNote Team

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