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I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:
Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed
Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed
So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello --
We have posted a self-help article that may help you solve this problem. It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote". Here is the link to the article.
Denise
OneNote Team
Horace8, sorry to hear that you are getting that error once again.
Have you tried using the very latest version, 15.40?
Another thing to consider seriously is using the Online version of OneNote. It can open all your notebooks and apparently does not suffer from any sync issues. The experience is surprisingly good.
I used it for a few weeks back when I had a lot of errors, it actually wasn't that bad!
The notebook that I'm having trouble with does not have any password protected pages at all. I've tried copying the sections to another notebook with no luck. I have also tried uninstalling and reinstalling OneNote without any success. Sadly, I think this may be the end of OneNote for me until this issue is addressed.
If it takes too long, then I may end up switching to a different application for my note taking. Too bad, since I quite like OneNote.
I had the same error on my iphone. but noticed the error is only affecting my password protected section. So i copied this section to a new section on the same notebook (on my PC) and later i got prompted to enter the password for the new copied section. Then i could view all the pages. I could also create new ones and it synced back to OneNote on my pc.
I guess you could try this workaround?
The other thing i did prior to this was - remove/delete the OneNote app altogether from my iphone.
All the best
Wow, MS sure likes to keep us in the dark. All they can give us is that they "updated the application with optimizations". Such clarity!!
Trying 15.4 now. It'll take a few days if not a couple of weeks to see if there's a fix that will last. Last update I was error-free for a couple of weeks, then the old same error came back.
So, we shall see.
I've got it on my work laptop now, still having issues. Even better, I created a new notebook with one section (Test Section), and one page (Test). It won't sync even this tiny notebook.
13" MacBook Pro (Retina, 13" Early 2015)
16GB RAM.
Mac OS X Sierra 10.12.6
OneNote 15.40