Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

Was this answer helpful?

0 comments No comments

77 additional answers

Sort by: Newest
  1. Anonymous
    2018-01-04T13:35:05+00:00

    I am still occasionally running into the 0xE0000007 sync error on my Mac with OneNote notebooks stored in my my personal OneDrive.  Today I discovered that the 0xE0000007 sync error was not a false positive, it was missing a newer page in a section which I added via OneNote on my Windows PCs a few days ago.

    I had have multi-factor authentication enabled on my personal Microsoft Account for a few years now.  In OneNote 15.41 on my Mac I kept my two notebooks with sync errors open and signed out of my Microsoft Account.  Then I signed back into my Microsoft Account (with a MFA code) and then was able to sync the two existing notebooks successfully.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-11-30T16:27:44+00:00

    I also often run into this issue, but closing the notebook, signing out, signing back in, and re-opening the notebook seems to make it work again for at least a little while.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-11-26T18:46:17+00:00

    I have the same problem affecting my Mac and iPad and iPhone. This began on or about Nov 24, 2017. I accomplished a successful sync on Nov. 23.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-11-25T05:25:56+00:00

    same problem; several times a day, one or more notebooks won't sync

    tonight I deleted online a particular notebook because it wouldn't sync, created a new one in desktop onenote; as soon as it was created, with no sections or pages, it tried to sync and did so successfully; then 2 seconds later I did a manual sync, and it failed with 15.40 Error code: 0xE0000007

    ppwp

    Was this answer helpful?

    0 comments No comments