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I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:
Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed
Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed
So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello --
We have posted a self-help article that may help you solve this problem. It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote". Here is the link to the article.
Denise
OneNote Team
This issue has become an annoyance blocking issue not to be discarded as a false positive. Version 15.38 is supposedly required to proceed to macOS 10.13 "High Sierra" with a working Microsoft Office suite. Please take this comment as an up vote to resolving this issue with all diligence.
Hi Peter,
There is no ETA about the issue, as our related team is investigating this. We will update there if we receive more information.
We appreciate your understanding.
Sky
Sky,
Is there any way that you can give us customers an estimate of how long it will take to resolve this issue? Is it given a higher priority?
Thanks
Hi Jeff,
If you're getting the exact same error and you're using personal OneDrive, we will share more updates once we have more information. For now, if the workaround doesn't work, please use OneNote Online to take notes to make sure it is saved to the cloud.
If you are experiencing a different issue, please list the detailed reproducing steps and some related screenshots about the symptoms of the issue so that we can focus on the specific issue for troubleshooting.
Regards,
Cliff