Error Code: 0xE0000007 in OneNote

Hello Sheen, 

Just to clarify:

My issues started as sync issues on the MacBook which would be fixed by simple closing and opening the notes or signing out. Then it became necessary to copy the notes and delete the unsyncing ones. Then I had ended up copying all my Pages and forming a new notebook. The new issue was a "False Positive" as the other user described. Stupidly, I tried to fix this by reverting to 15.37 lol. Which lead me to losing the notebook. Thankfully I had duplicated the entire notebook before trying to fix. It seemed that even though 15.37 was free from the issue, my notebook was so irreparably damaged that I had to delete it (which on its own took forever)

Now Im on 15.37 with a fresh copy of the notebook and the issue is finally gone. 

On my iPad thought...the sync issues are fixed. However, my notes must be re downloaded multiple times as One note sometimes goes from 3Gb (including my notes size) to 40GB! And I can tell when it does this as the iPad screen starts to lag and cut out. This is quite an issue now. 

Thanks for keeping us updated! 

Edit: Yes I do have this on my personal One Note drive

"Currently from what we gather, this issue is affecting personal OneDrive users and it seems to also be happening on iPads. "

Sheen,

For me, I have never had a sync error on either of my IOS devices (iPad or iPhone), it has only been on my macbook.  And only with 15.38.

I also want to restate that I believe the errors are false positives as I could never see any true syncing errors.  All chances to notebooks were universal.

Hi Jim,

This is a temporary workaround as the issue is affecting syncing, we feel it's best to share this until we get more information from the related team.

There should be no issues with this setup and AutoUpdate will check for each application's updates separately.

@All,

Currently from what we gather, this issue is affecting personal OneDrive users and it seems to also be happening on iPads. Please subscribe to this thread - we will keep you guys updated with any new information.

@Marina,

If you're getting the exact same error and you're using personal OneDrive, hang on tight - we will share more updates once we have more information. For now, if the workaround doesn't work, please use OneNote Online to take notes to make sure it is saved to the cloud.

Regards,

Sheen

Im having the same issue, I described it in another thread. 

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_onenote-mso\_imobile-mso\_mobapps/onenote-sync-error-code-0xe000007/7c97fa00-c867-45ab-beca-e7b9a04e64b5

I have this same issue and it started about a week or so ago across my 2017 MacBook Pro and iPad. Seems like a back end issue as I deleted OneNote and its cache on my MacBook several times and also even on my iPad. It always happens on the note that I am using. Issue consistently occurs even if I sign in out, force all my notebooks to sync, or even close my notebooks

Seriously considering to leave Onenote as it has taken too much time to deal with. Shame as One note was perfect until this started 

Also any attempts to contact support end with asking for $99 or $150 "guaranteed fix" that I seriously doubt will help. Im a pretty tech savvy user and I can't seem to figure out what is wrong. It occurs across all my devices on multiple different networks. 

-> I should mention the only (hopefully temporary) fix for now is to copy the note and delete it. Then repeat as this issue will keep occurring. Almost feels like a timeout or size issue on Microsofts server end