Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-10-25T16:46:52+00:00

    Yeah problem is back for me on the Mac. iPad can sync fine but new pages edited or made on the MacBook don't sync up anymore. 

    Honestly, OneNote is either very good or incessantly problematic. Somedays it will work and somedays it won't. Probably going to switch over to something else once I have some more time to figure out alternative software.

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  2. Anonymous
    2017-10-23T19:51:10+00:00

    Mine is also not totally fixed but i cant complain too much. I do keep gettinf the 00007 error but if i keep hitting cmnd S repeatedely it eventually sinks and starts to work. But then it happens again.

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  3. Anonymous
    2017-10-23T19:42:26+00:00

    Unfortunately the latest build has not resolved the issue on my machine. The same notebook still produces the error when trying to sync. I tried the solution offered and created a new folder, copied items from the section that has been failing and resynced.

    Now both the new and the old sections fail with the same error. 

    I have had the same issue as you! Unfortunately the new 15.39 has made no difference.

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  4. Anonymous
    2017-10-23T12:11:06+00:00

    Same here Peter I have not seen any sync errors with 15.39.  Thank you Microsoft for fixing this issue!

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