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I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:
Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed
Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed
So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello --
We have posted a self-help article that may help you solve this problem. It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote". Here is the link to the article.
Denise
OneNote Team
Same here Peter - looking good. Sync delays are also shorter for me.
Just a quick note to say that 15.39 is still working fine for me. No sync errors! The sync speed also seems to have shortened also, appears normal now.
Thank you Microsoft for repairing one of my favorite programs!!
Peter
Unfortunately the latest build has not resolved the issue on my machine. The same notebook still produces the error when trying to sync. I tried the solution offered and created a new folder, copied items from the section that has been failing and resynced. Now both the new and the old sections fail with the same error.
Thank you Peter and the others who tested 15.39! You inspired me to update to 15.39 as well. I have not experienced any sync errors so far in my three notebooks. The sync time did not seem any slower than 15.38 which was throwing errors. I've made some changes to pages, moved pages between sections, etc. and no errors
so far. Crossing my fingers. If this version includes a fix for this issue, I wish that Microsoft was more transparent about this in the OneNote for Mac 15.39 release notes since they say nothing.