Error Code: 0xE0000007 in OneNote

Anonymous
2017-09-01T19:18:46+00:00

I have one section of one notebook in OneNote that keeps coming up with Couldn't Sync and showing the Error Code: 0xE0000007. I have gone through all the steps shown online:

Open the OneNote online, then open the Notebook section and use 'Open in OneNote' to open it on my desktop. Then try to sync - failed

Copy (not Move) all of the notes in the affected section to a newly minted section, delete the original section and sync the new one - failed

So I tried making some minor changes in the section, re-synced, got the 'Couldn't Sync' error, but when I check back online all of the changes I made have synced. Why am I getting this error?

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-11-10T23:36:04+00:00

Hello --

We have posted a self-help article that may help you solve this problem.  It is titled "Resolve the 0xE0000007 error ("We ran into a problem syncing your notebook") in OneNote".  Here is the link to the article.

Denise

OneNote Team

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  1. Anonymous
    2017-09-02T09:35:29+00:00

    Hi BJCollins.

    Please try logging out your account, closing the notebook, and then logging in, check whether the error message persists.

    Regards,

    Tisky

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  2. Anonymous
    2017-09-28T17:57:33+00:00

    I doubt it would be the hardware model as it happened to me on a MacBook Pro 13” Early 2011 and also on my new MacBook Pro 13” June 2017.  Both we running macOS Sierra 10.12.6.  If anything maybe macOS version such as Sierra over hardware model but I doubt that too.

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  3. Anonymous
    2017-09-28T17:51:01+00:00

    It is not limited to the latest MacBook Pro as it is happening to me on my 2013 MacBook Pro.

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  4. Anonymous
    2017-09-21T15:39:56+00:00

    This did not work for me!

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