I am a developer of an Excel add-in, and this 'second grey window' problem appeared about a year ago as part of an Office update.
Because Microsoft has a habit of introducing as many (or more) bugs than fixes, we have a habit of keeping some development computers around that don't accept automatic Office updates.
On Office 365 version 16.0.4429.1024, our add-in works correctly. (no second grey window)
On the most recent version of Office 365, launching our add-in causes a second grey window to be launched.
Exact same add-in; it is Microsoft Excel that changed.
For obvious reasons, advising our customers to 'disable our add-in' is not an acceptable solution.
Is it possible for Microsoft to isolate what changed in Excel?
and then either:
- Fix it (to work the way Excel has always worked in the past with add-ins)
or 2) At least let us developers know what changed, and how we can re-write our applications to work with Excel's (currently undocumented) revised code?
Dean Ziegler
Systems2win