Cannot print from Publisher

Anonymous
2016-11-01T22:48:51+00:00

I can no longer get publisher to print to any printer, including a physical printer (HPLaserJet) or to a file, i.e. a PDF.  It tries to connect for about 30 seconds and then once connected the print button remains greyed out.  All other MS Office programs work fine.  Any ideas?

Microsoft 365 and Office | Publisher | For home

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  1. Anonymous
    2018-02-13T03:21:33+00:00

    Yes it’s the 2007 version that is no longer being supported. If anyone is using Windows Live Mail that is going to be killed too! 

    Please post where Microsoft says they are no longer supporting 2007. It IS being supported.  Please back up your response with a link about the non support

    https://support.microsoft.com/en-us/help/3198497/office-2007-approaching-end-of-extended-support

    "Office 2007 has reached the end of itssupport lifecycle, meaning there are no new security updates, non-security updates, free or paid assisted support options, or online technical content updates. Customers who are using Office 2007 products and services should move to Office 365 or upgrade to supported versions of Office products and services, such as Office 2016."

    As I suggested before you are probably going to have to use the PDF workaround if you want to continue to use Pub 2007. You will likely get quite blue in the face if you hold your breath hoping for a patch from MSFT. They don't care that much about newer versions of Publisher, let alone one that is no longer supported.

    DavidF

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  2. Anonymous
    2018-02-13T03:27:05+00:00

    David, why would 3 desktop machines still work perfectly and 2 laptops. It is isolated to one desktop.

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  3. Anonymous
    2018-02-14T19:04:34+00:00

    Same problem.  I'm using Microsoft Office 2007, with Publisher 2007.  After Windows update today, 2-13-18, it won't print to my HP Officejet Pro 6835 or my HP Laserjet Pro 400 M401n.  It won't print to PDF either, and when I try to print it locks up and I have to use Task Manager to close it.  It appears from these messages there may not be a fix forthcoming.  One suggestion, apparently successful for that user, to print to PDF and then print the PDF file on a printer won't work for me either.  It's things like this that cause me to seriously consider Open Office, Office Libre, Linux, etc.  Microsoft seems to be increasingly unreliable.

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  4. Anonymous
    2018-02-14T19:06:26+00:00

    I forgot to add, my other Office programs, and non-Microsoft programs print just fine.  It's just Publisher 2007 which won't print.

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  5. Anonymous
    2018-02-14T19:10:09+00:00

    I forgot to add, my other Office programs, and non-Microsoft programs print just fine.  It's just Publisher 2007 which won't print.

    I share your frustration Paul.  EVERYTHING else works.  Microsoft has to step up and fix this program.  They patched something with the update that fixed one problem but created another for publisher users.  If they even would acknowledge that they know there is a problem that would be a first step.

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