Cannot print from Publisher

Anonymous
2016-11-01T22:48:51+00:00

I can no longer get publisher to print to any printer, including a physical printer (HPLaserJet) or to a file, i.e. a PDF.  It tries to connect for about 30 seconds and then once connected the print button remains greyed out.  All other MS Office programs work fine.  Any ideas?

Microsoft 365 and Office | Publisher | For home

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  1. Anonymous
    2018-02-12T23:57:19+00:00

    I have Publisher 2016 so there may be a difference in the later version that is not available in 2007. I do not know because I am new to Publisher.

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  2. Anonymous
    2018-02-13T01:50:28+00:00

    Yes it’s the 2007 version that is no longer being supported. If anyone is using Windows Live Mail that is going to be killed too!

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  3. Anonymous
    2018-02-13T02:22:30+00:00

    Yes it’s the 2007 version that is no longer being supported. If anyone is using Windows Live Mail that is going to be killed too! 

    Please post where Microsoft says they are no longer supporting 2007. It IS being supported.  Please back up your response with a link about the non support

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  4. Anonymous
    2018-02-13T02:39:55+00:00

    Yes it’s the 2007 version that is no longer being supported. If anyone is using Windows Live Mail that is going to be killed too! 

    Please post where Microsoft says they are no longer supporting 2007. It IS being supported.  Please back up your response with a link about the non support

    I went to the Microsoft store in Sydney last Wednesday with my computer for the techos to fix the problem and once he saw it was 2007 version of Publisher he told me it was no longer being supported and therefore he couldn't fix my printing problem.  I explained that if I saved it to a .PNG file it was possible to print and he said 'whatever works for you' but there will not be a patch to fix the printer issue that everyone is having.  That's also when he told me Windows Live Mail was not going to be supported as well.

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  5. Anonymous
    2018-02-13T02:43:56+00:00

    Yes it’s the 2007 version that is no longer being supported. If anyone is using Windows Live Mail that is going to be killed too! 

    Please post where Microsoft says they are no longer supporting 2007. It IS being supported.  Please back up your response with a link about the non support

    I went to the Microsoft store in Sydney last Wednesday with my computer for the techos to fix the problem and once he saw it was 2007 version of Publisher he told me it was no longer being supported and therefore he couldn't fix my printing problem.  I explained that if I saved it to a .PNG file it was possible to print and he said 'whatever works for you' but there will not be a patch to fix the printer issue that everyone is having.  That's also when he told me Windows Live Mail was not going to be supported as well.

    Also, when I rang Support on 23rd January the level 2 Technician gave me this link, but when I click on it, it says Page Not Found.  support.office.com/en-us/article/Support-is-ending-for-Office-2007-02431d9e-ba-55-4227-8e37-d697d36fbb9?ui=en-US

    Good luck, I hope you can solve it.

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