Cannot print from Publisher

Anonymous
2016-11-01T22:48:51+00:00

I can no longer get publisher to print to any printer, including a physical printer (HPLaserJet) or to a file, i.e. a PDF.  It tries to connect for about 30 seconds and then once connected the print button remains greyed out.  All other MS Office programs work fine.  Any ideas?

Microsoft 365 and Office | Publisher | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Newest
  1. Anonymous
    2019-01-08T16:04:02+00:00

    Worked perfectly for me as well!  Thanks.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-01-03T22:55:32+00:00

    I have a work computer that will not print from Publisher.  We purchase Office 365 and keep it updated always.  Our computers are all updated windows 10 professional version.  Our tech does not know what the problem is.  I can print to PDF.  But none of the other modules of MS Office have any problems printing. 

    Seems like something from MS should pop up here at some point.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-12-31T13:30:08+00:00

    I had this problem and solved it by unchecking "Use XPS enhanced print path when available" under Publisher Options>Advanced>Print. 

    This worked for me with Publisher 2013. I work with Publisher a lot, so having to print everything to PDF first was just ridiculous. THANK YOU!

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-10-17T16:51:48+00:00

    Here's what worked:

    Through the process of elimination (systematically deleting each graphic and text box), I determined that one of my fonts (dense-regular.otf) had been corrupted by the Windows updates, or at the very least would not allow Publisher to print. I deleted that font from my Publisher file, and IT PRINTED!

    I hope that this helps someone!

    Your idea was Genius!  The saboteur font in my case was Footlight MT Light.  Thank you so much for your work in troubleshooting this issue, as well as sharing your findings.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-10-04T15:19:49+00:00

    This worked for me!! Fingers crossed it continues!! As I use Publisher 95% of the time, this really helped! Thank you!!

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments