Cannot print from Publisher

Anonymous
2016-11-01T22:48:51+00:00

I can no longer get publisher to print to any printer, including a physical printer (HPLaserJet) or to a file, i.e. a PDF.  It tries to connect for about 30 seconds and then once connected the print button remains greyed out.  All other MS Office programs work fine.  Any ideas?

Microsoft 365 and Office | Publisher | For home

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  1. Anonymous
    2018-02-07T05:12:17+00:00

    Yes I agree. Went to Microsoft shop in Sydney today and surprise surprise they hadn’t heard of anyone having a problem with printing after last update!! He was sure it would be the fault of the printer!! However when he looked at Publisher 2007 it was OH THAT’S YOUR PROBLEM THAT VERSION IS NOT SUPPORTED ANYMORE...

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  2. Anonymous
    2018-02-07T04:56:33+00:00

    I have also been able to save the file as JPEG and print but it's not a fix for publisher that was working well before Microsoft killed it for us with the last update.

    Please fix this issue. I don't expect support to continue forever for older software but I do expect that Microsoft should be responsible for fixing issues caused by their updates which are meant to keep or PC's running better not kill them.

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  3. Anonymous
    2018-02-03T06:39:48+00:00

    I have managed to print my Publisher files by selecting Save As a .PNG (Portable Network Graphics Format). It opens in Nero PhotoSnap Viewer and I select Print and IT DOES!!!

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  4. Anonymous
    2018-02-02T21:59:14+00:00

    No other program of mine is affected except publisher.  When I attempted to go into system recovery I only had a single set point of 5 days earlier.  We restored the computer to that date but it didn't fix the situation at all.  Microsoft please step up and tell us you have found the solution to this problem.  With over 5000 files made in publisher, this printing issue is a major setback for my work.

    I don't need a work around solution as it is not effective timing.  Microsoft we need you to fix publisher.

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  5. Anonymous
    2018-01-30T12:06:51+00:00

    I'm in the same boat. Will not print too, just keeps telling me it's waiting for the printer to respond but never does.

    I did try the Microsoft support both online and over the phone. No help as yet but a Publisher expert was meant to call me last week at an arranged time but no call or further contact has been made.

    I'm quite disgusted with this treatment, an update is released that kills publisher and because it is 2007 version we are just meant to update. If this was a car that got sent an update and it stopped working we wouldn't put up there would be legal action and class actions everywhere but Microsoft seem to get away with it.

    Almost extortion, send out an update so that we have to pay to replace a program that worked fine before.

    I almost uninstalled it today but I'm using Outlook for emails and I realy don't want to have to set up another program.

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