OneNote - All Notebooks Suddenly Empty

Anonymous
2016-08-17T14:34:44+00:00

My world heavily linked into this application and nine notebooks were suddenly emptied off all their content - right in front of my eyes.  All I did was start it up, and was about to type when it all just went away and I got this message:

"There are no sections open in this notebook or section group

Click here to create a new section**"**

Now I did go to backup - but it's not restoring my notebooks the way they were.

These books are also located in OneDrive, but I can't bring them in.

I would like to know why this happened.

It appears that Microsoft OneNote is unstable and nobody has any real answers.

This concerns Office 2010.

Can someone please help.

***Post moved by the moderator to the appropriate forum category.***

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-22T22:40:10+00:00

Hi everyone - some update.

I believe this issue was resolved last Friday, 08/19. Please check Denise's answer here, and let us know if it is fixed with your latest update. To get the update immediately, open OneNote and click  File> Account > Update Options > Update Now.  

If you're curious to learn more on the issue, check out this postmade by OneNote Program Manager Grant in the Reddit community.

If you're not seeing the fix, do respond and let us know.

Best,

Noyonima

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  1. Anonymous
    2016-08-17T17:19:21+00:00

    I've had the same exact experience. I'm still getting a blank page when trying to open my workbooks saved on OneDrive.

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  2. Anonymous
    2016-08-17T17:01:48+00:00

    There was an update pushed last night/this a.m Update for Microsoft OneNote 2010 (KB3114410) 32-Bit Editionalong with a couple of dozen or so others.

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  3. Anonymous
    2016-08-17T16:31:25+00:00

    I had the same issue.  I was working in OneNote 2010 (sync'd to Onedrive).  As I was working, literally all of the data in the notebook disappeared.  I was left with an empty notebook.  I restored all the info from a backup I did yesterday.  After working only 30 minutes after the restore, IT DISAPPEARED AGAIN!  Now what?

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  4. Anonymous
    2016-08-17T15:46:15+00:00

    I too have just had this very same issue. All notebooks when accessed via Onenote 2010 are completely empty. I was using the application fine just an hour or so ago, but when I accessed it again about 10 minutes ago I noticed the issue.

    Just FYI you can still seemingly access your notebooks via https://www.onenote.com/hrd 

    You're even able to select the "Edit in Onenote" button on the top toolbar, and it'll open up in your local application.

    I'm very worried that I'll lose some data in this bug.

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