Microsoft Visio 2013 (KB3115428) breaking Data Graphics - Visio internal error: #2123 Action 2017: Apply Data Graphic

Anonymous
2016-11-01T15:24:51+00:00

Hi there,

Has anyone come across this issue:

It appears to be temperamental but even if you get a Data Graphic on the next one you'll try will fail. It refer to all display types. The problem does not occur in Visio 2016. Once I uninstalled Microsoft Visio 2013 (KB3115428) update the problem goes away.

Best Regards

Greg

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2017-02-20T14:30:47+00:00

    I have found a possible workaround which seems to work for me, if you check the two boxes under "Display Options" the conditional formatting works in the Data Graphic ![](https://learn-attachment.microsoft.com/api/attachments/514ccdf4-7562-4ae8-a106-b37834dbb4c3?platform=QnA)

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  2. Anonymous
    2017-02-21T01:07:04+00:00

    Hey Alan, just happened to be sat in front of a Visio 2013 version so thought I'd test your work around. Unfortunately this doesn't appear to work for myself. Interesting that 'Apply' is enabled on your screen shot, with the issue it isn't enabled and you have to press 'OK', which then brings up the error message.

    Cheers Aaron...

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  3. Anonymous
    2017-02-24T02:37:54+00:00

    Hi, Shakun.  Thanks for monitoring this board.

    Do you have an estimated release date for the March update?  The workaround is not working for me and I'm dependent on Visio for a deliverable.

    Thanks.

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  4. Anonymous
    2017-02-24T06:23:15+00:00

    Hi visioFan,

    Thank you for your patience.

    March update is scheduled for release on March 14, 2017.

    Thanks,

    Shakun

    Program Manager, Visio

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  5. Anonymous
    2017-03-14T17:35:49+00:00

    Hi, Shakun.

    Will you please post a link to the update on this thread?

    Thanks much

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