Microsoft Visio 2013 (KB3115428) breaking Data Graphics - Visio internal error: #2123 Action 2017: Apply Data Graphic

Anonymous
2016-11-01T15:24:51+00:00

Hi there,

Has anyone come across this issue:

It appears to be temperamental but even if you get a Data Graphic on the next one you'll try will fail. It refer to all display types. The problem does not occur in Visio 2016. Once I uninstalled Microsoft Visio 2013 (KB3115428) update the problem goes away.

Best Regards

Greg

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2017-01-12T16:29:56+00:00

    Hi Shakun,

    Have you solved this problem yet?

    I have the same issue as the other ones. 

    regards

    Hampus

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  2. Anonymous
    2017-01-16T03:21:27+00:00

    Hi Shakun,

    Is there any update on this please ?

    Thanks,

    Kind regards,

    Bob Pandya

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  3. Anonymous
    2017-01-16T05:54:48+00:00

    Hi Hampus,

    We have scheduled the release of a fix for this issue in the March update.

    You may want to temporarily uninstall the update: KB3115428 for Visio 2013, as a workaround, for now.

    Thanks,

    Shakun

    Program Manager, Visio

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  4. Anonymous
    2017-01-16T05:55:08+00:00

    Hi Bob,

    We have scheduled the release of a fix for this issue in the March update.

    You may want to temporarily uninstall the update: KB3115428 for Visio 2013, as a workaround, for now.

    Thanks,

    Shakun

    Program Manager, Visio

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  5. Anonymous
    2017-01-17T07:12:22+00:00

    This seems poorly timed.

    There are a number of issues now appearing with Visio 2013 professional.  I was just about to complete a project when several bugs started to appear, including this one.  This has literally destroyed the project.  The only indication that I can see that this will be fixed is marked for March. Are you serious?

    The advise, upgrade to 2016!

    Why? 

    Visio has had next to no real improvements in the last decade that are game changers.  The support for development is terrible, and it is still using archaic back-end systems.  

    Now you have introduced bugs that where not there previously, but have suddenly appeared with the release of a new version which requires forking out a ridiculous amount of money with next to no extra value.

    There is such a great empty space in the diagram software industry.  It seems like pure laziness and greed that Visio has not evolved into something great.  It has a slow and sustained backing from the old school users like myself, but this will not last for long.

    Very disappointed in the support and development.

    Fix the problem you created now please.

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