Microsoft Visio 2013 (KB3115428) breaking Data Graphics - Visio internal error: #2123 Action 2017: Apply Data Graphic

Anonymous
2016-11-01T15:24:51+00:00

Hi there,

Has anyone come across this issue:

It appears to be temperamental but even if you get a Data Graphic on the next one you'll try will fail. It refer to all display types. The problem does not occur in Visio 2016. Once I uninstalled Microsoft Visio 2013 (KB3115428) update the problem goes away.

Best Regards

Greg

Microsoft 365 and Office | Access | For home | Windows

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  1. Anonymous
    2017-01-16T03:21:27+00:00

    Hi Shakun,

    Is there any update on this please ?

    Thanks,

    Kind regards,

    Bob Pandya

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  2. Anonymous
    2017-01-12T16:29:56+00:00

    Hi Shakun,

    Have you solved this problem yet?

    I have the same issue as the other ones. 

    regards

    Hampus

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  4. Anonymous
    2016-12-15T21:13:09+00:00

    That's something my company's help desk wants to do to solve the issue.  They won't block the update, so the help desk remotes in and removes the patch, then I get about a day's worth of work done and the update hits me again.  My manager went up the chain at support and they want to install 2016.  Now I don't know if I want it.

    Pete

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  5. Anonymous
    2016-12-12T10:29:35+00:00

    Thanks Shakun, I look forward to the fix...

    For anyone interested I got my hands on a copy of Visio 2016 (32bit) just over a week ago, which solved the original problem. Having spent a week of intensive Data Graphics work I have noticed that Visio 2016 falls over after having created a new Data Graphics set and going to apply new Data Graphics set to an object, before saving the Visio diagram and restarting. Haven't followed through all the variants of the scenario as haven't had time, and have a work around. Not sure if anyone else has had this problem or not? Anyway here is the info for reference.

    EventData>

      <Data>VISIO.EXE</Data>

      <Data>16.0.6741.2063</Data>

      <Data>579c9da4</Data>

      <Data>VISLIB.dll</Data>

      <Data>16.0.6701.1036</Data>

      <Data>579c9bcf</Data>

      <Data>c0000005</Data>

      <Data>0036955e</Data>

      <Data>700</Data>

      <Data>01d24e6f82e05a43</Data>

      <Data>C:\Program Files\Microsoft Office\Root\Office16\VISIO.EXE</Data>

      <Data>C:\Program Files\Microsoft Office\Root\Office16\VISLIB.dll</Data>

      <Data>1e9ae26e-ba6a-11e6-93aa-005056bb01d0</Data>

      </EventData>

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