Microsoft Visio 2013 (KB3115428) breaking Data Graphics - Visio internal error: #2123 Action 2017: Apply Data Graphic

Hi Shakun,

I'm not sure if you are aware (quoted after one of the first posts)

KB3115428 was bundled in the office release 15.0.4859.1002 (13 Sept 2016) which is now patched to 15.0.4867.1003 (11 Oct 2016) although there doesn't appear to be a Visio patch in this later release.

In other words you cannot uninstall the KB if you installed 13 Sept 2016 **(****15.0.4859.1002)**release or later. I'd think you could at least rollback what you currently release to the customers.

Best Regards

Greg

As of this posting, I was able to "roll-back" on my 8.1 machine in the following actions:

Uninstall KB3141462

Then

Uninstall KB3118344

Then KB3115428 suddenly appears! :)

Uninstall that as well, of course.

I may not have needed to do the first one. Feel free to try that idea out, but I definitely did not see KB3115428 to uninstall UNTIL I had taken out KB3118344. Tested and working as indicated after that.

Hi Shakun,

I'm not sure if you are aware (quoted after one of the first posts)

KB3115428 was bundled in the office release 15.0.4859.1002 (13 Sept 2016) which is now patched to 15.0.4867.1003 (11 Oct 2016) although there doesn't appear to be a Visio patch in this later release.

In other words you cannot uninstall the KB if you installed 13 Sept 2016 **(****15.0.4859.1002)**release or later. I'd think you could at least rollback what you currently release to the customers.

Best Regards

Greg

This seems poorly timed.

There are a number of issues now appearing with Visio 2013 professional.  I was just about to complete a project when several bugs started to appear, including this one.  This has literally destroyed the project.  The only indication that I can see that this will be fixed is marked for March. Are you serious?

The advise, upgrade to 2016!

Why? 

Visio has had next to no real improvements in the last decade that are game changers.  The support for development is terrible, and it is still using archaic back-end systems.  

Now you have introduced bugs that where not there previously, but have suddenly appeared with the release of a new version which requires forking out a ridiculous amount of money with next to no extra value.

There is such a great empty space in the diagram software industry.  It seems like pure laziness and greed that Visio has not evolved into something great.  It has a slow and sustained backing from the old school users like myself, but this will not last for long.

Very disappointed in the support and development.

Fix the problem you created now please.

Hi Bob,

We have scheduled the release of a fix for this issue in the March update.

You may want to temporarily uninstall the update: KB3115428 for Visio 2013, as a workaround, for now.

Thanks,

Shakun

Program Manager, Visio

Hi Hampus,

We have scheduled the release of a fix for this issue in the March update.

You may want to temporarily uninstall the update: KB3115428 for Visio 2013, as a workaround, for now.

Thanks,

Shakun

Program Manager, Visio