Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous
2016-11-25T22:40:48+00:00

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-03-06T20:59:30+00:00

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

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Anonymous
2017-03-28T16:16:06+00:00

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

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91 additional answers

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  1. Anonymous
    2017-03-27T07:02:30+00:00

    Hey,

    Similar issue as Mathias.

    With Touch Bar (MacBook Pro with Sierra 10.12.3), for Power Point (15.32) in presentation mode, the program crashes when pressing the button "Presenter View" in the Touch Bar.

    Best

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  2. Anonymous
    2017-03-28T16:55:59+00:00

    Confirmed, it resolved this problem event if the brightness below 50 %

    Thanx

    Riza Karim

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  3. Anonymous
    2017-03-29T02:26:55+00:00

    I have the 10.12.4 installed. Screen flickering appears to be have been resolved. But can only confirm after try it out for a few more days.

    However, a new issue has come up. If I start Presenter Mode from the touch bar, the PowerPoint program will crush. It runs fine if I enter Presenter Mode from the menu bar.

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