Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous
2016-11-25T22:40:48+00:00

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-03-06T20:59:30+00:00

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

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Anonymous
2017-03-28T16:16:06+00:00

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

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91 additional answers

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  1. Jim G 134K Reputation points MVP
    2017-03-05T14:36:30+00:00

    Please excuse me for repeating - but it is very important that everyone affected by this use the Smile button in PowerPoint and report it to Microsoft.  This is primarily a user-to-user forum. It's those direct reports that get attention when they keep coming in.

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  2. Anonymous
    2017-03-07T08:29:17+00:00

    Hi Amy,

    Do you think that it's worth downloading this beta version or, as a regular user, waiting for the public one? For the latter, when do you think this is expected? Thank you.

    Regards

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  3. Jim G 134K Reputation points MVP
    2017-03-07T16:22:44+00:00

    When it comes to deciding whether or not to use beta software it's completely up to you.

    Alpha - It isn't done yet. There will most likely be things you'll find amiss. Not for production use.

    Beta - The developers think it's ready for prime time. Turning it loose on those who are willing to report problems and can live with them for a while. No problems are expected, though. Generally not for production use, but if you want a particular fix, go for it and be prepared if something else goes wrong.

    Released - As trouble-free as you can get.

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