Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

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Answer accepted by question author

Anonymous

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

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Anonymous

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

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91 additional answers

Anonymous

2017-03-22T18:57:03+00:00

Thanks for posting this, Beverly. I have confirmed the same with the PowerPoint product team. This is a hardware issue that will be fixed in their next update. If you are able to get macOS Sierra version 10.12.4 Beta 2, that should contain the fix. Otherwise, you will have to wait until the next Apple hardware update comes out.
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Anonymous

2017-03-22T12:35:16+00:00

No way; closing the lid in Presentation mode does work!

I had a 1 hour presentation for my Ma today and this was happening. I've go the new touchbar Macbook 13" and I've noticed the presentation mode clock has been going since last night and wont stop. Tbh I've had quite a few problems with it. Not too impressed after getting a handful of change from 2 and a half grand!

Anyway thanks Marcelo Navarrete.
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Anonymous

2017-03-20T15:46:27+00:00

hey WengNg93,

Apple is currently working on an update right now to fix the flickering. It should be out in a month.
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