Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous
2016-11-25T22:40:48+00:00

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-03-06T20:59:30+00:00

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

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Anonymous
2017-03-28T16:16:06+00:00

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

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  1. Anonymous
    2016-11-29T20:15:12+00:00

    Hi,

    I have a Macbook pro 13, 2016 (new model), no touch, but have the same problem in PowerPoint presentation mode, especially when I flip slides very fast (just for test). It stops when I close/open the screen. Otherwise, it happens randomly.

    Best,

    M.

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  2. Anonymous
    2016-11-29T11:42:36+00:00

    I've got exactly the same issue on the same hardware... flickering on the both third of the screen...

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  3. Jim G 134K Reputation points MVP
    2016-11-28T17:01:04+00:00

    The software was written before your hardware feature existed. You'll have to wait for the software to be updated.

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