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Hi,
Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.
Has anybody encountered something similar? Any ideas?
Thanks!
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys,
Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!
-Amy M.
Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.
Thanks so much,
Amy M.
Confirmed, it resolved this problem event if the brightness below 50 %
Thanx
Riza Karim
Thanks Jeffrey. I have reduced my resolution from 1440x900 to 1280x800, and the problem seems to have gone away. I hope it will not reappear when I push the PowerPoint to work hard again. I have a lot of graphics in my PPTX.
Have the same problem. Spent two sessions at mac store with some smart people. Diagnostics on my computer were ok. Finally tried lowering the resolution of the computer and the flashing stopped. Genius suggested it was an incompatibility with Office 2016 powerpoint and the high resolution of the new macbook pro. Hopefully Microsoft will read this and look into the problem and prepare an update or patch.