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Hi,
Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.
Has anybody encountered something similar? Any ideas?
Thanks!
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys,
Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!
-Amy M.
Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.
Thanks so much,
Amy M.
I had the exact same issue. My Mac OS is 10.12.2 with Office 365 Home edition still have problem. Nevertheless, I tried using powerpoint in the demo machine at Apple dealer's MacBook Pro (2016 model) with and without Touch bar, there is no such issue.
I called Apple Support for help but it seems they still don't know how to fix it. They gave me an app to capture data from my mac to solve it.
Interesting, it completely resolved for me at the lowest resolution on my Macbook pro and it only happens in powerpoint. I hope Microsoft notices and creates a fix
It did not work for me - still see flickering at lower res.
also I've seen it happen on other apps, so while I don't think it's a hardware issue - there are probably a lot of apps out there that need to adjust to the new macs. But then again it probably such a small percenage that even giants like MS don't see this as a priority fix.