OneNote making my text invisible!

Anonymous
2017-03-08T20:19:19+00:00

I imagine this is some sort of bug...

OneNote in Office 365 on Windows 10 

I use OneNote for a lot of notes, including one section that is password protected. All of a sudden a few days ago, it has this very annoying glitch where the text I type is invisible.

It basically allows me to type / click check boxes, etc., but it is all invisible. As in, it creates space for the words but there is nothing there. I mostly have been using the password protected section, so I notice it there. If I close OneNote and open it back up, the previously invisible words then show up. Sometimes it lets me type regularly again, or sometimes it just makes any new text I type invisible also. 

If I press backspace, for example, the cursor moves backwards but the deleted words are still visible (until I close the program, for example).

If I switch to a non-password protected section the words are usually invisible while typing also- but if I keep typing gibberish then after a few seconds, this seems to reset and do the same thing as closing / reopening the program.

Any ideas? This is quite annoying!

Thanks!

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-03-10T02:24:31+00:00

Hello,

This issue is also occurring for me. I will type text and the cursor will move as if it is typing but the text does not appear. A short-term solution I have found is that switching to another section and then switching back to the "trouble" section then displays the text when typing.

I have tried both Quick and Full Repair.

The version is Office 365 Home Edition OneNote 2016 desktop app on Windows 10.

Help appreciated!

Thanks,

Jeff

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  1. Anonymous
    2017-07-22T01:09:27+00:00

    I've read the thread up to 7/21.

    Microsoft, this appears to be a widespread bug. Can you please provide the bug # and actions Microsoft is taking to resolve it? No one on this thread is interested in the "turn the computer off/on" replies. We need resolution! Before you respond, PLEASE read the ENTIRE thread and stop providing canned responses. We are NOT going to keep uninstalling/reinstalling or run commands that have little to do with fixing this issue. Our time is valuable and we ask that you respect that with thoughtful responses.

    It is very clear: The issue is intermittently when changing the scope from another app to OneNote text becomes invisible. The workaround is to change to another section then back. This appears to be occurring across differing versions of Windows (7 and 10) and Office 2016/O365. I have not tried (nor am interested in trying) in the web version.

    Please provide an estimate for when you can validate the bug and when a permanent fix/update will be released.

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  2. Anonymous
    2017-07-21T16:28:32+00:00

    Hi Stefan,

    Just to confirm, are you experiencing the same issue above? Also, aside from updating, what other troubleshooting steps have you done so far? This is for us to know the next course of action we need to take.

    We will be waiting for your response.

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  3. Anonymous
    2017-07-20T15:56:43+00:00

    It's July 20 and the problem continues to occur.  Win 10 and Office 365, all fully updated... hoping for another update soon!

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  4. Anonymous
    2017-06-21T21:41:03+00:00

    Randy,

    Sad, that you are still experiencing issues with OneNote. I have seen the same malfunction you described 2-3 times only a couple of weeks ago still on the old Office 2016 version.

    In addition, I had a similar behaviour in Outlook 2016, where suddenly a mail folder was shown empty. If I clicked a different folder and then back the original one, all mails have been displayed again as expected.

    Both, the OneNote and Outlook issue, so far did not show up again on my computer since I upgraded to version 16.0.8067.2157 and meanwhile to version 16.0.8201.2102. However, the later version is just available for one week, so I would not confirm that all mentioned strange "display issues" are fixed.

    Regards,

    Kurt

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