OneNote making my text invisible!

Anonymous
2017-03-08T20:19:19+00:00

I imagine this is some sort of bug...

OneNote in Office 365 on Windows 10 

I use OneNote for a lot of notes, including one section that is password protected. All of a sudden a few days ago, it has this very annoying glitch where the text I type is invisible.

It basically allows me to type / click check boxes, etc., but it is all invisible. As in, it creates space for the words but there is nothing there. I mostly have been using the password protected section, so I notice it there. If I close OneNote and open it back up, the previously invisible words then show up. Sometimes it lets me type regularly again, or sometimes it just makes any new text I type invisible also. 

If I press backspace, for example, the cursor moves backwards but the deleted words are still visible (until I close the program, for example).

If I switch to a non-password protected section the words are usually invisible while typing also- but if I keep typing gibberish then after a few seconds, this seems to reset and do the same thing as closing / reopening the program.

Any ideas? This is quite annoying!

Thanks!

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2017-03-10T02:24:31+00:00

Hello,

This issue is also occurring for me. I will type text and the cursor will move as if it is typing but the text does not appear. A short-term solution I have found is that switching to another section and then switching back to the "trouble" section then displays the text when typing.

I have tried both Quick and Full Repair.

The version is Office 365 Home Edition OneNote 2016 desktop app on Windows 10.

Help appreciated!

Thanks,

Jeff

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  1. Anonymous
    2017-09-06T19:11:58+00:00

    I am current with version 16.0.7766.2099 also on a Surface Book and can report the issue is not resolved with this build... very annoying for many months now... hoping for a fix soon!

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  2. Anonymous
    2017-09-05T11:37:23+00:00

    Gerhard O,

    Thanks for your details. I am pretty sure, the problem could be fixed, if you would be allowed to update to the latest Office365 version. You may like to talk to your company administrator.

    Some version history for my machine:

    • 16.0.7571.2109 was the last good one
    • 16.0.7668.2074 introduced this crazy behaviour early February
    • 16.0.8067.2115 was last bad version
    • 16.0.8067.2157 problem fixed mid June
    • 16.0.8326.2096 latest

    Your version 16.0.7766.2099 is in above range of the bad ones.

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  3. Anonymous
    2017-03-09T22:20:54+00:00

    Thanks for the information. Since you are using the desktop version, you want to perform the steps on how to repair an Office application.

    If you are still having concerns, feel free to reply on this thread.

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  4. Anonymous
    2017-03-09T00:22:09+00:00

    Hello,

    We would like to know more about the concern you are experiencing with OneNote. For us to have a better view of this one, kindly answer the following questions:

    • Which browser are you using to access OneNote?
    • Were there any changes with your browser or computer before this concern started happening?
    • Do you have a desktop app of OneNote installed on your computer? If so, do you encounter the same concern?
    • Have you performed any troubleshooting steps?

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