There is a serious disk error on file ~Word Work File S{A1F41F30-FB84-B649-9F8A-F0A7D2698BBF}.tmp

I have applied the update update 15.26 (160910), and this error is still occurring.  As a consequence of getting this error my word file was corrupted.

Can I send you the information you want by email?

thanks

Roderick

Here is the information you require ....



ls ~/Library/Containers/com.microsoft.Word/Data/Library/Application\ Support/Microsoft/Temp

~Word Work File S{C231920F-F95B-9940-94E4-9F41E5188628}.tmp

defaults read com.microsoft.Word

Can I email you the output of this command, as the output is around 80K in size.

thanks

Roderick

As a consequence of getting this error my word file was corrupted.

I don't want to single out Roderick, so…

I want to remind everyone that you should be using Time Machine for file backups.  It performs hourly incremental backups.  So in the worst case, you'll lose an hour's worth of work.

Yes, we are all eager for Microsoft to squash this bug, but even if they fix it this afternoon, there are still lots of reasons why you should back up:

• Your hard drive might fail. (SSD drives are believed to be more reliable, but even they someties fail.)
• You might experience some other hardware problem that makes it difficult to access your file.
• For iMac, Mac mini, and Mac Pro users (none of which have batteries), a power outage can easily lead to file corruption and data loss.
• People sometimes delete a needed file by accident.

For all these reasons (and more), you should be backing up your data.

The best backup is Time Machine. It runs hourly and keeps each changed version of a file.  If your file gets corrupt, you can simply restore the version you had an hour ago.  Or two hours ago.  Or three days ago. Or six weeks ago.

When I wrote that Time Machine is the best backup, I was less than 100% honest.  Because an even better backup is to have two or three backups!

Here's how I backup my MacBook Pro:

1. My primary backup is an Apple Airport Time Capsule.  Because it's a network device, it can back up all the Macs in my home. (And Windows PCs too, if I had any.)  And because it's wireless, backups happen not only when I'm at my desk, but anywhere else in my home. For example, sometimes I take my laptop to our kitchen table, or even into my back yard!
2. My secondary backup is a USB drive I keep on my desk.  I use Carbon Copy Cloner to make a bootable clone of my boot drive.  I have this scheduled to run nightly, and that way, if my hard drive fails, I can simply boot off the clone and get right back to work.
3. My tertiary backup is in the cloud.  I happen to use CrashPlan, but there are many good cloud-based backup services available.  The benefit of this backup is that it protects my data from catastrophes like (G-d forbid) a fire that burns down my house.

I'm not saying everyone needs all three, but everyone should at least be using Time Machine. You don't need a Time Casule to use it -- any ordinary USB hard drive will work.